System Access & Technology Support for Undergrad Students

Students with a confirmed placement at Michigan Medicine will be granted access to required systems, based on their clinical site and role.

ACCESS & LOGIN INSTRUCTIONS

• New students will receive an email from IdentityManagementTeam@med.umich.edu with setup instructions approximately one week before the compliance deadline. This link expires after 30 days.

• Current UM Health employees retain existing uniqname/username or passwords and will receive additional system access as needed, pending required training.

• Be sure to verify your login credentials (uniqname/username and password) before your first clinical day.

  NOTE: If you experience issues, contact the Health Information Technology & Services (HITS) service desk at 734-936-8000.

PYXIS MEDICATION CABINET ACCESS

• Students granted Pyxis access will use their Level 2 password.

• Instructors are responsible for enrollment and training.

• For login problems, contact Health Information Technology & Services (HITS) at: 734-936-8000.

RESOURCES

1. Register BD Pyxis BioID
2. Trifold Quick Reference Guide
3. Resolve a Discrepancy

POINT-OF-CARE (POC) GLUCOMETER ACCESS

• Complete the ACEMAPP module and a unit demonstration with your instructor.

• Use your Level 2 password to access the system.

• For access issues, email Pathology: PATH-POC-Inpatient@med.umich.edu
  Include: Full name, uniqname, UMID #, and unit location

• For other issues, call the POCT Hotline: 734-936-6754

When to Contact Clinical Placement

Only reach out to the Clinical Placement Office if HITS cannot resolve your issue. If you do, please include your HITS ticket number for us to escalate suppor to a higher authority.

ACEMAPP Student User Guide

All clinical placements must be managed through Alliance for Clinical Experience Matching and Placement Program (ACEMAPP), a secure platform for onboarding and documentation. Students must:

• Create an ACEMAPP profile

  To begin the process, please contact ACEMAPP through Customer Support on the ACEMAPP website at acemapp.orgor call 1-844-223-4292.

• Complete required modules and documents.

  Please review the Institutional Requirement List to verify what must be completed. Your ability to begin your clinical hours may be delayed if these requirements are not complete prior to your start date.

  • Flu Vaccine Requirements
    
  • Immunization and Drug Screen Requirements

• Submit health records and compliance items through your school and in ACEMAPP

UM HEALTH EMPLOYEES

If you're a permanent or temperory UM Health employee:

• Submit the Employee Clearance Application via ACEMAPP.

• Once approved, you will be exempt from:

  • Cornerstone Learning courses (must be current)

  • ACEMAPP BBP, HIPAA, OSHA modules

  • Background Check & Drug Screen

NOTE: Health records and BLS certification cannot be waived and must be submitted through your school. Some links in ACEMAPP are internal to U-M Health and may not work off-site. This does not affect your ability to complete modules.

ACEMAPP SUPPORT

• ACEMAPP Help Desk

• Phone: 1-844-223-4292

• Email: support@acemapp.org

CORNERSTONE LEARNING AND MICHART ACCESS

Access to MiChart is granted only after successful completion of all required training in Cornerstone Learning. Students in clinical areas like ICU, ED, OB, or PACU must complete eLearning modules tailored to their roles. Those in leadership or MVN roles complete a "view-only" module.

UM HEALTH EMPLOYEES

• Employees will receive a dual MiChart role—you must select your student role when logging in.

• After training, you'll receive an access confirmation email from MiChart Security. This email will go to your med.umich.edu account within Outlook. If you do not receive this email, please call Health Information Technology & Services (HITS).

MICHART SUPPORT

If you experience issues with MiChart access:

• Contact HITS at 734-936-8000

• If unresolved, email Clinical Placement with your HITS ticket number for escalation.

When to Contact Clinical Placement

Only reach out to the Clinical Placement Office if HITS cannot resolve your issue. If you do, please include your HITS ticket number for us to escalate suppor to a higher authority.

MCARD ID BADGE

UMSN STUDENTS

You must exchange your campus MCARD ID for a NEW University of Michigan Health MCARD ID at the Key ID Office to gain access to health system doors. Campus access will be maintained on your new badge. The badge is valid for 5 years. You should contact the UMSN Undergraduate Program Office to obtain your NEW MCARD ID.

NON-UM STUDENTS

MCARD ID Badge & Parking Information

On your first day of clinical, your Instrucotr or Unit Authorized Signer will initiate your online MCARD ID Badge request and direct you to obtain your parking tag and badge. You may park in Visitor Parking Structure P2 or P3 temporarily on your first day only. After that, students must park in designated student parking areas.

 

KEY ID OFFICE INFORMATION

ADDRESS: 1500 E. Medical Center Drive, Med Inn Building, RM C-158 (First Floor)

MAP: https://www.uofmhealth.org/maps-directions/medical-center/building-floor-maps/med-inn-f1

WEBSITE: https://dpss.umich.edu/content/services/id-keys-locks/

HOURS: 7AM-4PM, Mon thru Fri

PHONE NUMBER: (734) 763-6376

EMAIL ADDRESS: keyidoffice@med.umich.edu

 

STEPS TO OBTAIN YOUR BADGE

STEP 1: Complete the MCARD request with your Preceptor or Authorized Signer.

WEBSITE: INFO

PDF VERSION WEBSITE: INFO

REQUEST FORM: MCARD

STEP 2: You must pay $6.00 at the Cashier’s Office to obtain a MCard ID Badge. Go to the Cashier’s Office on Level 2 of UM Health Hospital, east of the Gift Shop.

STEP 3: Head to the KEY ID Office Med Inn Building, RM C-158 (First Floor). Bring a your license photo ID with your cashiers receipt.

NOTE: Lost or Damaged MCARD will cost you $20.00 to replace.

______________________________________________________________

 

PARKING INFORMATION

INFORMATION

• Once a student is fully processed in the Secure Portal (ART), your name is added to the parking eligibility list. After being added, you may register for a parking permit via the online system.
• Parking in visitor lots is NOT Permitted. It's only permitted on your first day to get your MCARD ID (Vistitor Parking Structure P2 or P3) Maps & Visitor Guide.
• Additional information regarding ORANGE student parking can be found on the Parking website at https://ltp.umich.edu/parking/permit-parking/student-orange/.

REGISTRATION STEPS

• All non-UMH employees students must register for an account at https://umich.aimsparking.com/
• Permits are available online only. Payment by credit card is required.
• Orientation Video: Parking Orientation Video (use Google Chrome).

PERMIT DETAILS

• Permits may be purchased up to 5 days before the valid start date.
• All permits are virtual (no physical hangtags).

LICENSE PLATE RECOGNITION (LPR) RULES AND GATE ACCESS

• Your license plate must be visible from the driving lane.
• If you plan to back into a space, you must have a front plate.
• This applies to all vehicles and will be enforced via LPR camera systems.
• If you currently use an AVI device, keep it.
• AVI access only opens gates and does not serve as a parking permit.
• AVI will continue to operate gates during the transition to LPR, which is expected to be fully implemented by Fall 2025 thru Fall 2026.