Undergraduate instructors NEW to Michigan Medicine need to contact Anna Watterworth at annawatt@med.umich.edu to schedule a NEW faculty orientation session prior to the start of their clinical session to walk through their responsibilities listed below and to answer any questions.

MCARD ID BADGE

All students and instructors must always wear a University of Michigan Health MCard ID at all times in the clinical areas. Please read the specific instructions below.

KEY ID OFFICE

ADDRESS: Michigan Medicine, Med Inn Building, RM C-158 (First Floor)

MAP: https://www.uofmhealth.org/maps-directions/medical-center/building-floor-maps/med-inn-f1

WEBSITE: https://dpss.umich.edu/content/services/id-keys-locks/

HOURS: 7AM-4PM, Mon thru Fri

PHONE NUMBER: 734-76(3-6376)

EMAIL ADDRESS: keyidoffice@med.umich.edu

 

NEW ONLINE PROCESS FOR UNIT AUTHORIZED SIGNERS

WEBSITE: NEW ONLINE FORM INFO

PDF VERSION WEBSITE: MM ID REQUEST and CHANGE ONLINE E-FORM INFO

MM HELP CENTER (UNIT Authorized Signer): Michigan Medicine Help Center

 

ACCESS INFORMATION

• All RESTRICTED ACCESS or UNIT INTERNAL DOORS (e.g., psych units, ER, ORs, ICUs, lockers, and med/supply rooms) for all Michigan Medicine Health System facilities are processed by the UNIT and require additional access approval by an authorized signer on the UNIT.
• Access to clinical units is meant to be on clinical days and times as planned in your curriculum. Should you need to return to the unit for other clinical purposes, this should be cleared with the corresponding clinical faculty for the course.
• If you are visiting someone on the unit, you need to request admittance to the unit using the visitation policy for that unit, including the standards for locked units. Please remember that issues related to HIPAA and safety as well as other considerations may be involved.
• UMSN seniors placed in Children’s Emergency Services (CES) must wear a YELLOW Lanyard provided by CES with their ID badge.
• IMPORTANT: The instructors need to give the UNIT the Student Name, UNIQNAME, and UMID. This information can be obtained from your school SECURE PORTAL (ART) Liaison who has access to get your students infomation.

UMSN STUDENTS AND INSTRUCTORS

• All students and NEW faculty must exchange their campus MCard ID for a Michigan Medicine MCard ID at the Key/ID office to gain access to health system doors.
• An online signed authorization is sent from the UMSN Undergraduate Program Office to the Key ID Office and is completed before the sophomore year begins or their clinicals begins with you on the UNIT at Michigan Medicine.
• Campus access will remain and be maintained on their new badge.
• The badge is valid for 5 years for UMSN Students and New Faculty for 1 year.
• NOTE: There's a $20.00 fee to replace any damaged or lost IDs.

NON-UM/NON-EMPLOYEE INSTRUCTORS AND STUDENTS

STEPS TO OBTAIN A NON-UM/NON-EMPLOYEE INSTRUCTOR BADGE

• STEP 1: Please contact April Stingo at 734-223-8212 or email astingo@med.umich.edu to schedule a call to get the process started.
• STEP 2: All non-UM/non-employee instructors must pay $6.00 at the Cashier’s Office in order to obtain their health system MCard ID and is valid for 1 year..
  • The fee must be paid by cash or check payable to the health system.
  • Please go to the Cashier’s Office on LEVEL 2 of the hospital (in the main hallway east of the Gift Shop) to pay the fee before proceeding to the Key ID Office.
  • The Key ID Office will not process the ID badge without proof of payment. You will also need your driver’s license or another form of picture identification.
  • NOTE: There's a $20.00 fee to replace any damaged or lost IDs.
• STEP 3: This must be processed before you are with your students at Michigan Medicine.

STEPS TO PROCESS A NON-UM/NON-EMPLOYEE STUDENT BADGE

• STEP 1: Please arrange to get your students MCARD ID form filled out online the first clinical day with the UNIT Authorized Signer.

• STEP 2: All non-UM/non-employee students must pay $6.00 at the Cashier’s Office in order to obtain their health system MCard ID and is valid for 1 year. Please guide your students to get this completed.

  • The fee must be paid by cash or check payable to the health system.
  • Please go to the Cashier’s Office on LEVEL 2 of the hospital (in the main hallway east of the Gift Shop) with your students to pay the fee before proceeding to the Key ID Office.
  • The Key ID Office will not process the ID badge without proof of payment. You will also need your driver’s license or another form of picture identification.
  • NOTE: There's a $20.00 fee to replace any damaged or lost IDs.

PARKING

NON-UM/NON-EMPLOYEE INSTRUCTORS AND STUDENTS

A signed parking form is not required to obtain an ORANGE parking permit. Parking Services maintains a list of current students. This is usualy a week prior to the beginning of each term. Please guide your students the first day. These students are usually new or UMSN sophmores. Parking in visitor lots is NOT permitted. It's only permitted on your first day to get your parking tag (Parking Structure P2 and P3). Parking and Transportation Services has opened a Customer Services Office in UH South. Hours of operations are Monday thru Friday, 7:30 am-3:45 pm.

At this location, you can...

• Purchase a parking permit (if it isn’t otherwise available on the PTS website)
• Exchange a parking permit
• Pick-up PTS literature (parking maps, bus routes/schedules, etc.)
• Ask questions regarding parking options and transit services.

Additional information regarding ORANGE student parking can be found on the Parking website at https://ltp.umich.edu/parking/permit-parking/student-orange/.

Maps & Visitor Guide

All instructors and students with a clinical placement at Michigan Medicine will be granted access to our computer systems based upon the placement location and the specifications of the instructor and student role within the health system.

Health Information Technology & Services (HITS) processes the access needed for all faculty and students. If you are a NEW instructor or student, you will receive an email from IdentityManagementTeam@med.umich.edu 2 weeks prior to your clinical start date. This will be sent to the email address your school provided to us. In the email from Identity Management, you will be given a link and step-by-step instructions to set your password(s).This email is only valid for 30 days from the date it goes out.

If you are a Michigan Medicine employee, no change will occur to your username or passwords, but you will be granted access to any new systems required for your practicum (pending completion of any required training).

PYXIS MEDICATION CABINET

To have access to the medication cabinet, you need a LEVEL 2 password. If you are new to Michigan Medicine, please be certain to validate username and password functionality before beginning clinical hours. For any issues or questions related to access, please contact Health Information Technology & Services (HITS) at 734-93(6-8000).

PYXIS QUICK REFERENCE AND INFORMATION

• Register BD Pyxis BioID
• Trifold Quick Reference Guide
• Resolve a Discrepancy

NOTE: Only contact Clinical Placement if HITS does not resolve your issue. If you contact Clinical Placement, you will need to provide a HITS ticket number for us to escalate.

All clinical instructors in the inpatient/ICU setting must complete the unit RN MiChart training requirement. At a minimum, this will include 4 hours of eLearning modules in Cornerstone Learning plus 18 hours of virtual training. This learning will be automatically pushed to you when you are processed through the Secure Portal. This is a one-time training requirement unless you have been away from Michigan Medicine for multiple years.

To access Cornerstone Learning, go to https://hr.medicine.umich.edu/learning-development/training/cornerstone-learning-mandatories and login.

Institutional requirements consist of a set of online learning activities required by regulatory agencies, such as the Joint Commission. These must be completed in ACEMAPP unless you are a full-time Michigan Medicine employee and have already completed them in Cornerstone Learning. ACEMAPP is a secure, online clinical education platform. You will be completing a profile and a few forms and requirements which are necessary for your upcoming clinical experience(s) with your students. Learn more or get started at acemapp.org or call 1-844-223-4292.

ACEMAPP provides multiple different resources for users. These include quick guides, user manuals, knowledge base articles with screenshots and step-by-step instructions, online webinar demonstrations, a video library, and the ACEMAPP Customer Support team.

• Quick Guides and User Manuals (Please get in touch with ACEMAPP support for the guide which best fits your ACEMAPP use)
• Knowledge base with screenshots and step-by-step instructions. Click on the Help Desk to access these articles.
• Training Page with various online webinar demonstrations.
• Video Library, including videos to provide orientation training and guide users through various ACEMAPP processes.
• Email and phone support from ACEMAPP staff.

ACEMAPP team can provide support by phone at 1-844-223-4292 or by email at support@acemapp.org. You may also submit a support ticket through the Contact Us page

UNIVERSITY OF MICHIGAN HEALTH EMPLOYEES

1. Undergrad Instructors who are Permanent Employees of Michigan Medicine and wish to be exempt from completing their requirements must submit an Employee Clearance Application through ACEMAPP.
2. Once approved, instructors will be marked ‘complete’ for the following:
   • All Michigan Medicine required courses. (You must be up-to-date with your requirements in Cornerstone Learning)
   • ACEMAPP BBP, HIPAA, and OSHA courses.
   • Background Check and Drug Screen requirements.
Note: Health requirements (vaccines) and BLS cannot be waived and must be entered into ACEMAPP through your school.

Please be aware that some of the links in the ACEMAPP modules are to Michigan Medicine internal pages and cannot be accessed using an off-site computer. This will not interfere with completing the module or required test.

Please review the Institutional Requirement List to verify what must be completed. Your ability to begin clinical hours with your students may be delayed if all requirements are not complete prior to the clinical start date.

NOTE: Only contact Clinical Placement if HITS does not resolve your issue. If you contact Clinical Placement, you will need to provide a HITS ticket number for us to escalate.

All documentation in the electronic health record is completed in MiChart. Access to MiChart is granted upon successful completion of all required eLearning, associated quizzes, or classroom content if applicable. It is the responsibility of the instructor to ensure that students are adequately prepared to meet clinical expectations prior to arrival to the unit. If you are uncertain of any requirements, training, or new initiative expectations for your students, please contact Clinical Placement or the unit representative. Instructors are responsible for the following:

PRIOR TO STUDENTS' CLINICAL START DATE

• Process and assist only the Non-UM students with their MCard ID's and Parking Tag.
• Validate that all students have completed the MiChart eLearning and quiz requirements.
• Validate students can login to the application.
• Assist students with choosing their correct role upon login if they have dual accounts (i.e., function in both a student nurse and employee role). Students will receive instructions via email when the second account is created. Instructions can also be found on the MiChart website under: “MiChart Account Manager-For Users with Multiple Accounts” in the Tips and Training Resources Inpatient/Nursing section.

ONGOING BASIS

• Validate students are successful navigating within the MiChart system.
• Provide support to students on the unit in the MiChart application.
• Monitor students for proper use and documentation within MiChart.
• Review student documentation in the patient's MiChart electronic record and the co-sign report before the end of the students’ shift to ensure a nurse has co-signed all notes and medication administration documentation.
• Make sure students complete their documentation notes so it automatically triggers a nurse co-signature. Nursing students are no longer allowed to “pend” their patient care notes in the patient’s MiChart medical record.
• Support the students in trouble shooting issues.
  • For MiChart issues: contact the HITS Service Desk at 734-93(6-8000).
  • For LEVEL 2 access issues: contact the HITS Service Desk at 734-93(6-8000).
  • Provide the MiChart website link when onsite: https://www.med.umich.edu//i/michart/

POINT OF CARE GLUCOMETER TESTING

• The Point of Care (POC) Glucometer Testing competency is required for all undergraduate students who will be performing glucose testing in the clinical setting.
• All students will complete the module in ACEMAPP and must complete a demonstration with their instructor on the unit.
• A demo checklist for Accu-Check competency evaluation is provided for you to reference and does not need to be mailed back to Clinical Placement. ACCU-CHECK CHECKLIST.
• Students will not receive barcode strips for performing glucose testing. Instead, students will use their LEVEL 2 password to log in.
• Please complete the Point of Care Glucometer Demo with your students by the second week of the term.

IMPORTANT: If you have access issues with the POC glucose testing, you should contact Pathology at PATH-POC-Inpatient@med.umich.edu . In the email, please give the full name of the student, uniqname, UMID #, and location. For issues other than access, you can call the POCT Hotline at 734-93(6-6754).

Frequently Asked Questions (FAQ’s)

• How do I swap out a glucometer that is not working?

Bring the “broken” glucometer to the Chemistry Window, Room UH 2F453.  It will be swapped for a working glucometer.

• Where do I get iSTAT cartridges and controls?

Phone or email the POCT office.  We will tube the iSTAT supplies to you within one business day.

• Where do I get pregnancy test strips?

Phone or email the POCT office.  We will tube the pregnancy test strips to you within one business day.

• How do I request access to a glucometer or other Point of Care testing instrument (Clinitek, DCA, GEM)?

Email the POCT office.  In the request, give your first and last name, UMID, uniqname, instrument you need access to, and all locations where access is needed.  We will grant access within 2 business days.

• How do I get after hours/weekend/holiday technical support, glucometer/instrument access, or testing supplies?

Phone the POCT Hotline: 734-936-6754.  Assistance, such as glucometer access, and some supplies are available after hours.  More complicated technical questions will be forwarded to the POCT department to address during business hours.