Frequently Asked Questions

General Information

What is your fax number?

There are several fax numbers available within Human Resources and you may use any of them to relay information to our department. The list below will help you direct your correspondence more precisely.

Where are your offices located?

The Michigan Medicine Human Resources Office is located in the North Campus Administrative Complex Building, 2901 Hubbard on the northeast corner of Huron Parkway and Hubbard. Click here for maps/directions to our location.

What are your business hours?

Our offices are open from 8:00 a.m. to 5:00 p.m. Monday through Friday.

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Employment Inquiries

How do I apply for a job? May I submit a resume only?

We have an automated application process. Forms and information are online http://www.umjobs.org. A resume can be attached to your profile in the application management system. You can log on using your Kerberos/University password and search the system for all jobs.

Is it possible to have an employment application faxed to me?

No. We no longer have a paper application. You can create an application/profile at http://www.umjobs.org.

What if I have a question about a specific job posting?

You may contact any of the Employment Offices with your questions.

What is the deadline for a particular job posting?

Job postings will remain open/active until the job is filled or expires from the site.

Can I access job postings on the computer?

Yes. at http://www.umjobs.org.

Who should I contact to update my resume/application?

You can make any changes or modifications to your application/profilie using the "Username" and "Password" your created.

Where can I view job salary ranges?

Current salary rangges can be reviewed at http://hr.umich.edu/compclass/schedules/index.htm

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Affirmative Action & Diversity

How may I obtain a copy of the University’s Affirmative Action policy?

To obtain a copy of the policy, call 734-763-0235, or stop by the Campus Human Resources office at 4005 Wolverine Tower located on S. State Street. The office will also fax a copy of the policy to you, if you desire. You can also obtain information on the policy by referring to: 201.35 Non-Discrimination.pdf (11K)

What office do I contact regarding diversity?

You may contact the Michigan Medicine Human Resources Department for information on the Health System’s diversity initiatives at 734-647-1911 or contact the University of Michigan Affirmative Action Office at 734-763-0235. You can also obtain information by referring to:

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General Questions About Your Employment

How can I review my personnel file?

Contact one of the two Human Resources Departments to make arrangements to review your folder. Expect a minimum of 24 hours to a maximum of 48 hours turn around time once the request to review your folder is made. You are expected to review your personnel file in the Human Resources Office. Your personnel file can't be removed from Human Resources.

You can obtain additional information on this University policy by referencing: 201.46 Personnel Records - Collection, Retention, etc..pdf (48K)

Where can I obtain a copy of a job classification description?

Job classification descriptions can be obtained from Human Resources Services at 734-647-5538, located at 2901 Hubbard, Suite 1100, Ann Arbor, MI 48109-2435.

You can also obtain additional information by referring to:

Where can I call to see if my job reclassification has been processed?

You should check with the appropriate staff member in your department first. Call the Michigan Medicine Human Resources Services Department at 734-647-5538 only if you’re not able to receive the information from your department.

You can also refer to 201.34-0 New and Changed Positions.pdf (217K) for information on the job reclassification practice.

What do I do if I’m having trouble at my workplace?

We offer a variety of services that can offer advice and counseling. Information that you share with any of the following resources is kept confidential unless it’s of a sexual harassment nature. You can discuss the level of confidentiality you want to maintain with your Human Resources Consultant.

You may also obtain additional information on this topic by referring to:

Who do I contact about sexual harassment?

Call one of our sexual harassment coordinators at 734-647-4797 or visit their Web site for information. http://www.umich.edu/~hraa/harassment/

You can also refer to 201.89-0 Sexual Harassment.pdf (62K) or 201.89-1 Interim Policy on Discriminatory Harassment.pdf (18K) for information about the institution’s policies on this topic.

Can I file a grievance if my employment isn’t covered by a labor agreement?

Yes. The Grievance Procedure is a three (3) step management review process whereby staff members will be afforded the opportunity to file a grievance on matters directly associated with their employment at the University/Michigan Medicine. Filing a grievance will not cause any reflection on the staff member’s status nor will it affect future employment, compensation or work assignments.

Your first step would be to try and resolve the issue within the department, or if you have followed the proper problem solving channels in your department and the issue has not been resolved, you would then contact the appropriate Human Resources Office.

If employed at the Michigan Medicine, contact 734-647-5538.

If employed on Campus, contact 734-763-2387.

You can also refer to 201.08 Grievance Procedure. for detailed information regarding the grievance process.

Who do I contact to file a 2nd step grievance hearing for employees covered by a labor agreement?

Contact the Human Resources Employee Relations Office at 734-763-2387 located at 3003 S. State Street, 2005 Wolverine Tower.

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Employment Inquiries

How do I apply for a job? May I submit a resume only?

The University have an automated application process. Forms and information are online http://www.umjobs.org. A resume can be attached to your profile in the application management system. You can log on using your Kerberos/University password and search the system for all jobs.

Is it possible to have an employment application faxed to me?

No. We no longer have a paper application. You can create an application/profile at http://www.umjobs.org.

What if I have a question about a specific job posting?

You may contact any of the Employment Offices with your questions.

What is the deadline for a particular job posting?

Job postings will remain open/active until the job is filled or expires from the site.

Can I access job postings on the computer?

Yes. at http://www.umjobs.org.

Who should I contact to update my resume/application?

You can make any changes or modifications to your application/profilie using the "Username" and "Password" your created.

Where can I view job salary ranges?

Current salary rangges can be reviewed at http://hr.umich.edu/compclass/schedules/index.htm

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Tuition Support Program

Where can I direct questions regarding tuition support?

In order to increase the career opportunities available to staff members, enhance the performance of staff members and of their units, and encourage professional growth, the University offers a tuition support program. Financial tuition support is awarded at the discretion of the employing department.

A staff member is eligible for tuition support if he/she:

Additional questions should be directed to Human Resources Services at 734-647-5538 or refer to:

Employees in a job family covered by a labor agreement should refer to their agreement for specific information that may be different than the above information.

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Reduction-In-Force

Where can I obtain information regarding the "Reduction-in-Force" (RIF/layoff) policy?

Regular staff members should contact their Human Resources Consultant at 734-647-2385. If you do not know who your Human Resources Consultant is, the Human Resources staff will be happy to direct your call to the appropriate Human Resources Consultant. Consultants provide assistance and guidance to staff members based on the staff member’s employing department.

You may want to check the revised policy 201.72-0 Reduction in Force (Reg. etc.).pdf (50K) or 201.72-1 Reduction in Force (Instructional Staff).pdf (11K) to assist you in compiling questions to ask your Human Resources Consultant.

Staff members may also want to take advantage of the counseling services available through the "Faculty & Staff Assistance Program". They can be contacted at 734-998-7500 or visit their Web site http://www.umich.edu/~fasap/

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Unemployment Compensation

Where can I direct questions about Unemployment Compensation?

Unemployment compensation claims are researched and investigated by a staff member of the Human Resources/Affirmative Action Office. The staff member provides the Michigan’s "Unemployment Agency" relevant information for unemployment compensation claims. All decisions regarding unemployment compensation are the sole responsibility of the "Michigan Unemployment Agency".

If you have questions about unemployment compensation please refere to these two documents: 201.78 Unemployment Compensation.pdf (46K) and 201.57 Temporary Employment.pdf (29K)

You may also find helpful information on the Web site for Michigan’s Unemployment Agency.

http://www.cis.state.mi.us/ua/claim.htm

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Worker’s Compensation

Who do I call if I have been injured on the job?

You should contact the "Work Connections" office in Ann Arbor at 734-615-0643, or toll free at 1-877-869-5266. Their office is located in the Administrative Services Building on the corner of Hoover and Greene Streets.

They will provide you with a caring and supportive response to your individual needs.

Who do I call with my questions about Worker’s Compensation?

The Risk Management Office administers the Worker’s Compensation Program.

You can also refer to 519.02 Risk Management Services/Workers' Disability Compensation.pdf (42K) to help you formulate any questions you’d like to ask the Risk Management Office.

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Leaves of Absence

For what reason may I request a leave of absence from my current job?

The University/Health System offers a variety of unpaid leaves of absence to accommodate the needs of the staff. Approval for leaves of absence must be obtained from the staff member’s supervisor and from the appropriate Human Resources Department. Final approval or denial of a leave of absence request is the responsibility of the Human Resources Department. Staff members must provide advance notice of request for leaves of absence to their supervisors.

Leaves of absence are granted for the following reasons:

Childcare Leave of Absence: available for both female and male staff members following the birth of the staff member’s child or following the adoption of a child who is under the age of six. The duration of the initial childcare leave of absence is six months. This leave may be extended for a maximum duration up to one year from the date of birth or adoption.

Disability: The University/Health System provides a Long Term Disability program so that monthly income and other benefits may be continued for totally disabled eligible staff members and is administered by the Benefits Office.
Disability is defined as the complete inability, by reason of any medically determinable physical or mental impairment, to engage in any occupation or employment for wage or profit for which the staff member is reasonably fitted by education, training, or experience. The impairment must be expected to result in death or have lasted, or can be expected to last for a continuous period of not less than twelve (12) months from the staff member’s last day of work. Such disability shall not be caused by engaging in any criminal act or intentionally self-inflicted injury or illness, nor shall any benefit be payable while in prison or jail. The maximum duration shall not exceed the duration of the disability, or until age 65.

The Benefits Office 734-763-1214 or 734-764-6584 can provide additional information to you regarding the Basic & Long Term Disability Plans or refer to 203.01-0 Basic Long Term Disability Plan.pdf (332K) and 203.01-1 Expanded Long Term Disability Plan.pdf (38K)

Family Medical: is granted to staff members for the following reasons.

The duration of a family medical leave will not exceed twelve (12) weeks per year. The family medical leave allows for continuation of the staff member’s health benefits at their current cost providing the staff member has at least one year of continuous service. Those staff members without one year of continuous service are still eligible to take the twelve (12) weeks of leave, but will assume the total cost of their health benefits if they desire to continue their health care coverage.

Government Service: is available for staff members with at least one year of continuous service elected to a full-time public political office (except that of Michigan state legislator), or appointed to an office of a policy-making nature or one of significant responsibility such as head of or assistant to the head of an office, department, or branch of the federal, state, or local government. The initial duration of this leave is one term of office, or one year of government service. This leave can be renewed for additional terms of office, or years of government service.

Maternity: refer to medical leave of absence, or childcare leave of absence.

Medical: available to staff members unable to work because of a personal illness or injury, or disability related to pregnancy only after exhausting all PTO/sick/vacation time. The initial leave may not exceed six (6) months, but may be renewed for up to two (2) years by providing medical documentation of the continued illness/injury.

Medical/Childcare: available to staff members unable to work because of pregnancy, and only after PTO/sick/vacation time is exhausted, and the staff member desires to remain off work following the birth of the child. The initial leave may not exceed nine (9) months but may be extended up to one year from the date of birth.

Pregnancy: refer to medical leave of absence, or childcare leave of absence.

Educational: is granted at the University’s/Health System’s discretion only. Is available to staff members with at least one year of continuous service undertaking a full-time (10 or more credit hours), accredited educational program that is directly related to the current position or to positions to which staff members may reasonably aspire within the University; and whose program is to be completed within four continuous years. The maximum duration of the initial leave can not exceed one year, but can be renewed annually up to four years.

Personal: is granted at the University’s/Health System’s discretion and only if the staff member’s department guarantees a return to the same position or one of like status and pay. The maximum duration of a personal leave will not exceed one year.

Additional detailed information on leaves of absence can be obtained by referring to SPG 201.30 (link), by referring to the labor agreement for your job, or by contacting the Health System’s Human Resources Department at 734-647-5538.

You may also want to contact the Benefits Office for questions or concerns relative to your health care coverage(s), and/or your retirement contributions. You can contact the Benefits Office at 734-764-6584 or 734-764-1214.

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Career Development/Professional Growth

Does the University/Michigan Medicine provide in-house training programs to enhance my skills and/or job performance?

Yes. The University of Michigan recognizes that people are our most important resource for sustaining excellence in teaching, research, and service. The University is committed to supporting ongoing staff development for any staff member.

The University’s goal is for all staff members to make the maximum contribution to their departments, while having opportunities to develop their talents, to acquire and use new skills and knowledge, and to achieve greater career effectiveness and satisfaction. Career development opportunities include mentoring as well as informal and formal training.

The office of Learning & Professional Development offers a wide variety of courses to enhance and develop your skills and abilities. You can contact them at 734-764-7410 or visit their Web site:

Information Technology Services (ITS) also offers courses designed to enhance and develop computer technology skills. You can contact ITS at 734-764-4357 or visit their Web site for the latest course offerings.

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Payroll & Timekeeping

Who do I talk to if my paycheck is incorrect?

You should speak with your department timekeeper. The department timekeeper should be able to answer any questions you have regarding an incorrect paycheck. They will contact the Payroll Office if they are not able to resolve problem at the department level.

When is payday?

A published list of biweekly and monthly pay dates for the current year can be found at the following Web site: Payroll Deadlines

How can I have my paycheck deposited into my checking and/or savings account?

You can enroll for Direct Deposit using the Wolverine Access Employee Self-Service option. You will need your uniquename and "kerberos" password to authenticate to the web site.

How can I have my paycheck mailed to my home address?

Complete the U.S. Mail Authorization form.

You will need to return the form to:

Payroll Office
G395 Wolverine Tower-Low Rise
3003 S. State St
Ann Arbor, MI SPC 1279
Fax (734) 647-3983

Can you tell me the amount of my paycheck?

We can't tell you the amount of your paycheck. You can check the amount of your current and previous paychecks using the "Wolverine Access Employee Self-Service" option. You will need your uniquename and "kerberos" password to authenticate to the site.

Where is my paycheck being sent?

New employees can call the University Payroll Office on Thursday of pay week to inquire about the distribution of their paycheck. This service is offered to new employees while their designated check distribution location is established.

Employee Shared Service Center: 734-615-2000 or Toll Free: 866-647-7657

Who do I contact to obtain employment verification?

Employment verifications can take up to seven (7) business days to process. Upon completion, the verification will be mailed directly to the company requesting your information. You can request a copy that will be held for you to pick up at the Campus Payroll Office. You may call the Employee Shared Service Center for more information.

Employee Shared Service Center: 734-615-2000 or Toll Free: 866-647-7657

How much paid time off/vacation time do I accrue each month?

Your PTO/Vacation accrual is based on the type of job you have, the number of years of service at UM, and is pro-rated by your appointment fraction.

How do I find out what my PTO/Vacation accrual balance is?

You can log onto the Wolverine Access Employee Self-Service¬†with your unique name and “kerberos” password to view your Leave Balances. Be aware there may be adjustments from prior pay period corrections or special checks issued that have not processed through or been deducted from your current balances. If you believe the balance is incorrect for any reason you should direct your inquiry to your department timekeeper. The department timekeeper should be able to answer any question(s) you have regarding your PTO/Vacation accrual or balances. If you disagree with their records, they will research the issue and contact the Payroll Office if they are not able to resolve the problem at the department level.

What holidays are observed by the UM Health System?

University of Michigan Observed Holidays

Does the UM Health System provide paid time off to attend funerals?

For information regarding guidelines for using Funeral Time refer to the Standard Practice Guide 201.03 for Funeral Time

Am I eligible for "Season" Days?

Employees covered under the AFSCME Bargaining Agreement are eligible for Season Days per the contract. Refer to the most current agreement for exact details and eligibility. All other Hospital appointed employees are not eligible for Season Days.

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Tax Form Questions

What do I do if I’ve lost my W-2 Form? How can I obtain another copy?

You can request/obtain a copy of your W-2 Form by using the Wolverine Access Employee Self-Service site.

Can you help me fill out my tax withholding forms?

We are not able to provide assistance in helping you determine the appropriate exemptions for your tax withholding. You can go to http://www.umich.edu/~payroll/taxchart.html and use the tax calculation charts to assist you in determining appropriate tax withholding.

I need to change my tax withholding. Can you send me a new tax form(s)?

You can change your current tax withholding by using the Wolverine Access Employee Self-Service option. You will need your uniquename and "kerberos" password to authenticate to the site.

You can also obtain the tax form you need by visiting this site http://www.finops.umich.edu/payroll/tax . Forms are also available from the IRS Tax Forms page

Completed forms should be returned to:

Payroll Office
G395 Wolverine Tower-Low Rise
3003 S. State St
Ann Arbor, MI SPC 1279
Fax (734) 647-3983

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Changing Personal Information (Employees Only)

How can I change my home address/phone number?

Staff can update their home/business address and their home/business phone number using Wolverine Access, "Employee Business" https://wolverineaccess.umich.edu/index.jsp. You will need to authenticate to the site with your uniquename and "kerberos" password.

OR

Staff may print the form from this link http://www.hr.umich.edu/hrris/forms/Addr-PersData2.pdf. The completed form should be sent to the address below..

UMHS Human Resources Services
2901 Hubbard, Ste 1000
Ann Arbor, MI 48109/2435
Fax Number: (734) 936-9526

How do I change my educational degree status?

Staff may print the required form from this link http://www.hr.umich.edu/hrris/forms/Addr-PersData2.pdf. The completed form should be sent to the address below.

NOTE: .You must attach a copy of your transcript or degree to the form for verification that the degree was conferred.

UMHS Human Resources Services
2901 Hubbard, Ste 1000
Ann Arbor, MI 48109/2435
Fax: (734) 936-9526

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