University of Michigan Health System (UMHS) Outlook Email for Medical Students

Overview

Outlook is the email system that is used by medical students, faculty, and staff of the Medical School and Hospital.

Start Here:

  1. Easy & Quick: Check your email via a web browser using your current uniqname and Level-2 password. Click on the following URL:
    1. http://email.med.umich.edu
  2. Were you able to successfully login into your Outlook email account?
    1. If yes, then you are done and can now configure your other devices (if any) if you choose using the instructions below.
    2. If no, then you should contact MCIT (Hospital Computing) at (734) 936-8000 and report that you are having problems. Please follow up with the LRC Help Desk on Monday if you are continuing to have issues.

Next Step: Configuring Devices

Personal computer using an email program

Email software can be configured individually, at any time.

You will need to change your account information on your email program (e.g., Mac Mail, Microsoft Outlook, Mozilla Thunderbird, etc.).

Specific instructions for configuring software to UMHS Exchange:

Handheld: iPhone, iPod, iPad, Android, Windows Phone 7, Palm

Email software can be configured individually, at any time.

There are 2 ways to configure UMHS Outlook with most handhelds:

  1. Exchange ActiveSync protocol (email, outlook calendar, contacts, and more)
  2. IMAP protocol (email only)

Which one should I use?

Exchange Activesync: We recommend this option because as it provides the most complete communication and collaboration solution for members of the UMHS community. Features include:

  • UMHS shared calendaring
  • Easy to look up contact information for UMHS faculty, students, and staff
  • Remote wiping of device if lost or stolen
  • A better tool for engaging in clinical communications at UMHS

Note: Use of the Exchange option requires use of 6-digit passcode to access your device which will be set during configuration.

IMAP: This option is an alternate method for connecting to your UHMS Outlook email. It does not provide any access to the UMHS calendaring or contacts.

If you have any questions concerning which option to use, contact the LRC Help Desk or stop in and see us in the LRC Computing Lab.

Exchange ActiveSync settings:

Each personal electronic device will have a different process for configuring an Exchange ActiveSync email account. However, the following are the UMHS specific settings required for most devices:

  • Username: uniqname
  • Email Address: uniqname@med.umich.edu
  • Password: Level-2 Password
  • Domain: UMHS
  • Email Protocol: Microsoft Exchange Activesync
  • Server (incoming and outgoing): email.med.umich.edu

Full details and more info can be found here

IMAP settings:

Note: Not all items will be required by your device.

  • Username: uniqname
  • Email Address: uniqname@med.umich.edu
  • Password: Level-2 Password
  • Email Protocol: IMAP
  • Server (incoming and outgoing): email.med.umich.edu
  • Incoming Server Security: SSL or TLS
  • Secure IMAP Port: 993
  • Outgoing Server Security: SSL or TLS
  • Secure SMTP for outgoing/sending: 587

Full details and more info can be found here.

Handheld: Blackberry
  1. Begin Email configuration
    1. Setup > Email Settings > Add
    2. Choose "Other"
  2. At "Email Setup" screen:
    1. Email address: uniqname@med.umich.edu
    2. Password: q (you want the initial password authentication to fail)
    3. Click "Next"
  3. You should see a message similar to "The email address or password is incorrect, or we need more details." Depending on the device, you may need to click OK. You should also see an option/link to "provide additional details."
  4. Enter the correct Level-2 password and click on the "provide additional details" link.
    1. NOTE: If you select "Show Password," make sure to uncheck it before moving forward. Otherwise, the device will not authenticate your password correctly.
  5. At "Provide Additional Settings" or "Provide Email Settings" screen:
    1. Select "POP/IMAP (Most Common)"
      1. Though tempting, DO NOT select "Outlook Web Access (Exchange)"
  6. Configuring POP/IMAP:
    1. Email address: uniqname@med.umich.edu
    2. Password: Level-2
    3. Email Server: email.med.umich.edu
    4. User name: uniqname
    5. Click "Next"
  7. At this point, the authentication may fail at the first time and ask you to reenter the password. This has been known to occur on 8000 series devices at times.
  8. If successful, you should get a confirmation and, in the email box, receive and Activation Server message offering Congratulations and your mail should start coming down to your Blackberry within 20 minutes.
General information for programs not listed above

Note: Not all items will be required by your device.

  • Username: uniqname
  • Email Address: uniqname@med.umich.edu
  • Password: Level-2 Password
  • Domain: UMHS
  • Email Protocol: IMAP or Microsoft Exchange Activesync
  • Server (incoming and outgoing): email.med.umich.edu

If using IMAP:

  • Incoming Server Security: SSL or TLS
  • Secure IMAP Port: 993
  • Outgoing Server Security: SSL or TLS
  • Secure SMTP for outgoing/sending: 587