Our Culture
Our culture of respect, compassion, trust, integrity, efficiency and leadership are exemplified in our seven strategic principles:
1. Integration, Collaboration, Teamwork.
All components of the Health System will act as one organization. We enhance our value through integration across our units, our missions and our entire campus. Priority is given to activities that improve overall institutional performance through collaboration and teamwork.
2. Innovation, Adaptation and Prioritization.
We focus on innovative efforts that distinguish us clinically and scientifically from other health care providers and medical schools. Research advances and clinical trials help create a strategic advantage. All services we offer are expected to be regionally and nationally recognized for education, research, clinical care and service.
3. Growth and Investment.
We pursue broad-based growth in research and clinical services, with larger growth in priority areas defined by strategy. Growth is facilitated by appropriate investments in human and physical resources.
4. Taking Care of Our Own.
We will take care of our own faculty, staff, patients and families, and community. This broad concept embraces having a healthy, safe and satisfied workforce, a high-quality and cost-effective model health care system, and improved access to care for patients from our faculty, referring providers and emergency services.
5. Cultural Competency.
We value the diversity of people and ideas as a strategy to improve health and foster innovation.
6. High Value and Fiscal Soundness.We deliver high value to patients, referring providers, faculty, staff, payers, students, the University and other stakeholders. Maintaining fiscal soundness provides the framework for continuous progress.
7. Integrity and Trust.
Our faculty and staff demonstrate integrity with all stakeholders, maintaining mutual trust. Dimensions of integrity include respect for each other and for patient confidentiality, avoidance and/or disclosure of conflict of interest, and compliance with all Health System and U-M policies and procedures and with state and federal laws and regulations.
