| Patient Safety
Patient
Safety Toolkit
A resource for clinicians and administrative leaders responsible
for strategic initiatives aimed at creating and sustaining
quality of care and patient safety in hospitals. Based on
the November 2002 "Improving Patient Safety in Hospitals:
Turning Ideas into Action" conference.
Patient
Safety at UMHS in the news
Our patient safety efforts have been featured in stories appearing
in the media across the nation.
Patient
Safety CME module
Educational program is based on the above conference.
Patient Safety Enhancement
Program
Our response to medical errors and malpractice litigation:
As part of our commitment to patient safety, we have implemented an innovative approach to medical malpractice suits and medical errors that works well for both our patients and our medical staff. It can be summed up as "apologize and learn when we’re wrong, explain and vigorously defend when we’re right, and view court as a last resort." Visit this page to learn more and this page to read publications and news items about it.
Patient Safety Resources:
General Resources
The University of Michigan Health System Commitment to Quality
U-M Health System Commitment to Patient Safety
Resources for Patients
Compliments,
Comments & Complaints
UMHS
Patient Safety
UMHS Patient Rights
UMHS Patient Responsibilities
UMHS Patient Relations office
Resources for health professionals:
Patient Safety
Toolkit -
A comprehensive resource for health care professionals, developed for
participants in the "Improving Patient Safety in Hospitals: Turning
Ideas into Action” conference held in late 2002 at the University
of Michigan Health System
Improving
Patient Safety in Hospitals: Turning Ideas into Action -
An internet-based Continuing Medical Education program from the U-M Medical
School
U-M Patient Safety
Enhancement Program -
This program leads our research efforts in patient safety, coordinating
studies that seek to prove new methods of preventing errors, infections
and hazards.
Good Medicine
A UMHS web site on measures of health care quality
Prescribing Safety
From the UMHS Pharmacy Services division, a site devoted to preventing
medication errors.
Resources Beyond UMHS
National Patient Safety Foundation
Agency for Healthcare Quality
and Research – Consumer Info
Institute for Safe Medication Practices
U.S. Food and Drug Administration – Patient
Safety Portal
Michigan Health and Safety Coalition
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